Subway complaint: “Not Focus” while preparing customer sandwich order
Filed 18 Jul 2022 by Luis
Server while preparing a new Philly steak foot long shorted one of 2 scoop by almost half. Causing one 14 end of sandwich short of meat exposing only onions peppers.
April the server, claim she served the correct amount, but I try to explain to her I had observed every step while she was racing through the process. I mentioned when she dip out the second scoop, she didn’t even notice it being short because she was trying rush me through.
I am a senior and very slow with my actions reply’s.
I asked to fill the remaining end with correct amount.
Her reply was it would be an extra charge!
I decline the extra charge and told her I would contact her home office with service provided.
The young server seemed might have had a long day and was after 5:00pm, ready to go home.
Also there was another in training at cashier.
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