Subway complaint: Non customizable app

Name: Non customizable app
Item: Subway
Author: Janet

Open 19 Jul 2021 180 views Fast Food / Delivery

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Filed 19 Jul 2021 by Janet

I am so pissed that you can’t customize your order online now. I always order our whole family’s order online cause I don’t want to take us all in there and then stand around waiting for it all. Guess they don’t like having us as customers. I’ll probably start ordering from some one else’s online app that does allow customization on their orders.

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Case details

Status: Open
Company: Subway
Filed: 19 Jul 2021
Desired resolution: I highly suggest they change the app back to where you can customize it without going there or we are done with the chain.
Problem: App no longer allows order customization
About: ordering app

Progress

Filed
Company notified
Company replied
Resolved

19 Jul 2021 Complaint filed and published
19 Jul 2021 Message from Bizzy: we notified Subway about this complaint.

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