Subway complaint: No Response to email

Name: No Response to email
Item: Subway
Rating: 1
Author: Sharon081555

Open 29 Jul 2020 180 views Fast Food / Delivery

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Filed 29 Jul 2020 by Sharon081555

On three 03202020 I didn’t online order and pick up in Lockhart, TX 78644 subway transaction number 53279-0
There was a promotion deal buy one foot long get one free.
I bought a total of 4 I ended up paying for 3.
I have sent emails 3 times with no response.
I did try to call but not able to talk with anyone!

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Case details

Status: Open
Company: Subway
Filed: 29 Jul 2020
Rating: 1/5
Desired resolution: Credit my account for one sandwich Credit my app for a free 12” Respond to my email in a timely fashion
Problem: Buy-one-get-one promotion not applied, emails unanswered
About: online sandwich order

Progress

Filed
Company notified
Company replied
Resolved

29 Jul 2020 Complaint filed and published
29 Jul 2020 Message from Bizzy: we notified Subway about this complaint.

See all 1,202 Subway complaints

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