Subway complaint: Missing items and bad customer support

VERY UNPROFESSIONAL! I always missing items from my order or either the items I order and do receive are poorly made! I called to tell them about the order missing some items and they told me I have to go though doordash…I SHOULDNT HAVE TO IF I ORDERED DIRECTLY THROUGH SUBWAYS APP! AND THEN AFTER BEING TOLD I HAVE TO GO THROUGH DOORDASH, I ASKED OK HOW DO I GO ABOUT DOING THAT? SHE TOLD ME SHE DOESN’T KNOW SHES TOO BUSY RIGHT NOW AND TO CALL BACK IN ABOUT AN HOUR IF I CAN’T FIGURE IT OUT!!! I SHOULDNT HAVE TO FIGURE IT OUT! THAT’S BS!! NO EMPLOYEE SHOULD TREAT A CUSTOMER LIKE THAT, ESPECIALLY ONE THAT ORDERS FROM THE COMPANY OFTEN. I BELIEVE I SHOULD GET MY MONEY BACK AT THE VERY LEAST GET THE REFUND OF THE ITEMS I DIDNT RECEIVE BUT PAID FOR. WHICH WAS TWO RSPB CHEESECAKE COOKIES AND A BAG OF COOL RANCH DORITOS. THAT PERSON WHOEVER IS WORKING RIGHT NOW AND ANSWERING THE PHONE, THEY DEFINITELY NEED TO BE FIRED! I hope to speak with someone about this issue after I leave this comment.