Subway complaint: How not to run a store

on 10 September 2022 about Subway in category Fast Food / Delivery / Takeaway

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My complaint:

10:45 today I walked into your store. There were 4 girls behind counter working. Nobody else in store and the drive thru was empty.
I stood there waiting. After a few minutes nobody addressed me so I asked one girl was someone going to help me ? They had a few written orders they were working on. She said not until we finish these. They have priority.
Nobody in store and I am in store with money
and get put to the end of line.
Could they not pull one girl to help anybody that might come in?
I turned around to walk out and she had the nerve to say bye come back soon.
Is that the way you want to run your store?
Thanks for listening.
Fred Dick 731-420-9663
[email protected]

Suggested solution:

Retrain your employees

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