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Subway complaint: Fraudulent order

Open 214 views Fast Food / Delivery

Filed 25 Sep 2020 by Stephanie

I ordered four subs on September 23 threw the subway app. I was under the impression they were buy two get one free because that’s what it said during check out and my mother went into this location and ordered three and got one free. I was charged full price for my order which was three footlongs and one wrap. I was not given a receipt upon pick up at the location and was forwarded two automated emails saying sorry you had a problem, when I tried to contact some one threw the subway website. No one from subway will answer me about receiving a refund and my receipt. I will be opening a dispute and never going to subway agian if this is not resolved.

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