Subway complaint: Bad Service

am further complaining about my experience with the Subway at 374 Deshon Road Stone Mountain Ga store. My online order was A6CC3305-5C.

I made a complaint and received a ridiculous email from the manager owner. I will definitely go to another Subway as I told the employee and the manager suggested at the end of his email due to my concerns. He mentioned things in his email I did not say like scopes of tuna, which was from my last experience so the employee remembered the concerns I voiced at on a previous visit which I watched other customers getting 6 scoops of tuna that went before me but his employeedaughter wanted to scowl the guy in front of us saying they should get 4 scoops and then she fixed my sub with 4 scoops only- that was so wrong on many levels. She should have fixed mine with 6 scoops as well letting me and everyone that day know it was wrong and next time it will be 4 scoops. She has a Boss complex but is lousy at customer service., she speaks rudely to other Subway staff including her family. Also he mentioned another language was spoken in his email to me – so where did that come from? His daughter yelled at her mother or the older lady as if she was in control which was concerning to see a younger person scolding someone older while my sub was being fixed on another occasion. It’s funny she remembered each of my visits which is why I think she singles me out mistreating me each time which seems personal. The sub bread from today was hard, they had no pickles or mayo and the sub was not even good since she gave me less than 4 full scoops scraping the bottom which had tools laying in the tuna pan which look horrible but I couldn’t cancel since I paid online. The last time I wanted to cancel she told me I could not when she gave me 4 scoops and the other customers that day 6 scoops. I also ordered a pizza again today and the cheese from the pizza did not stick to the paper as he suggested in his email and If you reviewed the camera as he said he would have seen her trying to pull the pizza thru a smaller opening which cause it to loose the cheese flying all over the counter because she did not properly open the pizza it. She did not replace it but threw cheese on top leaving burnt cheese stuck to the paper when finished. By him making excuses, it sounds like he didn’t care, also by saying go to the another Subway, that just proves his lack luster attitude is like hers. He rather tell a customer to go to another store rather than address his rude daughteremployee or customers concerns the same way he would not take coupons at one time and told me to go to another Subway if I wanted to use a coupon. I’ll gladly drive to the another Subway rather than give him another dime which I regret having gone back to his store over and over after refusing to take coupons and I had to pay full price which is not Subway policy and I see he had to change and accept coupons eventually against your will. I’m one person making a ripple but eventually with enough complaints I hope our waves will make a difference in this location. I shouldn’t have to drive further to another store but will rather than being mistreated each time I visit his store.