My complaint:
Shopping carts at your store are disgusting, they are dirty and the wheels are always going in different directions. Meat sales are always family pack, I am retired and really don’t need that much. Finally try putting cashiers in your stores , I have gone to your Kingston store and that is even worse!
Suggested solution:
Maybe instead of spending all kinds of money resetting the store, you should buy new carriages. I enjoy shopping at your store but I can go to Market Basket and get regular size package of meat for the same price as the family pack when they have a sale, also their carriages are in much better shape. I find it rather funny that a company your size has such a hard time competing with Market Basket. They always have plenty of cashiers where as you try to force customers to use self checkout, maybe that's why they are always crowded.