Filed 18 Apr 2022 by Haley
On 4182022 at 5:04pm I went to fill up gas as the Wallingford stop and shop gas station. I had $1.50 in gas points. I usually use my points at shell but decided to use them at stop and shop this time because their gas was a bit cheaper. I am well aware of the 20 gallon limit. Usually at shell my husband and I will split 10 gallons into his car and 10 into mine. Once we got 10 into his car we noticed the pump would not pump into mine. When I confronted the attendant named Jessica she said she stopped the pump because only one car can be filled at once. This rule doesn’t make much sense as my car alone can hold 25 gallons, my husband and I just choose to split the gas into each of our cars. But because we had started with his car which only holds like 14 gallons this became an issue. Thankfully we had 2 gas cans in our trunks. I know for a fact in CT you are allowed to fill your car and then your gas can, I’ve seen people do it at basically every gas station around. And I’m not talking an ultra large can, but a regular 5 gallon can. As either way, the limit with gas points is 20 gallons.
Anyways Jessica still gave us a hard time about filling our gas can! She kept starting and stopping the pump when my husband would put the pump to his car and then to the can. This caused like 3-5 gallons of gas to spill all over the pavement because at this point it was such a struggle. A Shell station would have never have done this to me with my gas points. I don’t think I’ll ever use stop and shops gad stations again. But also this girl working, Jessica, was just being a complete brat about the whole thing, acting like she’s the gas queen. Because of her my husband and I plan to tell all our friends and family to stop shopping and stop and shop altogether. If the corporation is truly as stingy as Jessica says they are about their gas points I’d much rather take my business elsewhere. Such as BJ’s where I can also collect gas points. BJ’s even has extendable pumps so you can easily reach 2 cars pumps no problem. Jessica also refused to tell me a phone number for corporate, Wallingford stop and shop store, or her managers name. She claimed she didn’t know any of those answers. I guess she must have just been hired yesterday. But clearly she would be better suited stocking shelves than working as the gas station attendant as she could not even answer basic questions I had and was super rude when I was trying to explain to her I’ve never had this issue at any other station.
As someone who averages $1-$1.60 in gas points at stop and shop every month, I stop a lot there. But not anymore thanks to Jessica!
Report
Discussion
0 comments
No comments yet. Been through something similar with Stop and Shop? Start the discussion above.
More Stop and Shop complaints
View all 305Employee rude
I did my shopping at the store in Arlington today at 2 p.m. at the checkout. I put the shopping…
Ghetto employee
I was at stop and shop this morning and at about 9:40 I went to checkout my groceries . I…
Apple
Bit into an apple and there was chemical residue in the apple which burned my tongue and the roof of…