Stop and Shop complaint: False Advertising, Online Shopping

I have been a customer of Stop Shop for many years. Due to the Covid pandemic, I currently (and for the foreseeable future) do all of my grocery shopping on-line. Due to my husband’s autoimmune condition, we are unable to do any in-person shopping. Every week, we do our online shopping using the weekly flyer that Stop Shop distributes. On more than one occasion, the best specials (usually on meat) that are offered in the weekly flyer are unavailable to the online shopper. When I complained to Stop Shop via telephone, I was told that these offers are just not available to online shoppers, with no reason why nor any understanding of the fact that some people simply cannot go into the store for medical reasons. When I followed up with customer service in writing, I received a canned email back telling me that customer service was backed up and that someone would get back to me within several days. That was over a month ago, and I still haven’t heard any reasonable explanation as to why online shoppers are not entitled to the same specials that in person shoppers are offered. Also, why isn’t it stated anywhere on the flyer that the specials offered are not available to online shoppers? I do believe this is a false and discriminatory advertising policy.