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Stop and Shop complaint: Customer service emplyee

Open 192 views Supermarkets / Grocery Stores

Filed 12 May 2023 by Jessica

Costumer service employee was extremely unprofessional and disrespectful while shopping yesterday . I was givin a attitude and dirty looks while simply needing something taken off of my bill and when if the woman are you ok ? Is there an issue rude as ever again she said yeah the fact you had to come.over here to take this off your bill Now I have to start the process all over again. Which that is how taking something off a bill works and that is what costumer service is for ? She went on to say that she hates people . Well ms. If you hate people why do you work in costumer service let alone a manager ? As I was trying to talk to her to figure out what was not ringing up on my bill she insulted me again and with her attitude and dirty looks telling me I don’t know how to listen clearly . Personally this should not be excepted within costumer service let alone from a manager. Cassidy Dunbar is her name. Happened 5/11/2023

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