Stop and Shop complaint: Check out

Name: Check out
Item: Stop and Shop
Rating: 1
Author: Irene

Open 24 Feb 2023 132 views Supermarkets / Grocery Stores

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Filed 24 Feb 2023 by Irene

I truly hate it when I’m still packing my groceries into my bags, with no assistance from the cashier, and they start ringing up the next customer. I think it’s rude and unprofessional.

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Case details

Status: Open
Company: Stop and Shop
Filed: 24 Feb 2023
Rating: 1/5
Desired resolution: I don't ever want this experience again. My suggestion is to ensure staff is trained in customer service. If they do not wish to assist in packing the groceries, then just stand there until I'm done, don't start ringing up the next person. Your customers are getting less product and less service while paying more money, don't disrespect us on top of this.
Problem: Cashier rings next customer while still packing

Progress

Filed
Company notified
Company replied
Resolved

24 Feb 2023 Complaint filed and published
24 Feb 2023 Message from Bizzy: we notified Stop and Shop about this complaint.

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