Stake.com complaint: Unresolved Sweepstakes Coins Credit and Postage Costs

I am writing to express my frustration and disappointment regarding an unresolved issue with the sweepstakes promotion offered by Stake Casino. Over six months ago, I followed all of the rules and instructions outlined for free sweepstake coins through the postage system, sending in a considerable number of postcards, totaling over $100 in postage costs. However, despite complying with all the requirements, I have not received the promised sweepstakes coins credit or any clear updates regarding my submission.

I contacted the customer service team to address this issue, but I was advised to continue waiting. This response is unacceptable, as I have already invested significant time, effort, and money, and my patience is understandably running thin.

As a customer, I expect better service, and resolution of this issue, including the proper crediting of my sweepstakes coins. Additionally, at the very least, I would appreciate reimbursement for the postage costs I incurred, as I followed all the instructions provided by the company in good faith.