SPYPOINT complaint: Bad Service

Name: Bad Service
Item: SPYPOINT
Rating: 1
Author: Chris

Open 15 Sep 2023 105 views Outdoor

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Filed 15 Sep 2023 by Chris

Cannot get service to respond to my problem. Spent an hour on hold, another with a service representative, Was told by the representative that I needed to complete a format to an SD card and that I would receive a call back in 1 hour. NEVER HAPPENED. Called corporate and got a voice-mail that was full. Absolutely the worst customer service I have ever seen

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Case details

Status: Open
Company: SPYPOINT
Filed: 15 Sep 2023
Rating: 1/5
Desired resolution: I need to speak to representative so I can cancel my annual subscription. It is very convenient for Spypoint to not have proper service as they already have an annual payment
Problem: Promised callback never came, support unreachable
About: annual subscription

Progress

Filed
Company notified
Company replied
Resolved

15 Sep 2023 Complaint filed and published
15 Sep 2023 Message from Bizzy: we notified SPYPOINT about this complaint.

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Wronged by SPYPOINT too?Make it sting!

Wronged by SPYPOINT too?
Make it sting!