Complaint: No product or communication from company

on 03 April 2022 about So Chic Boutique in category Fashion

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My complaint:

I ordered a dress through So Chic Boutique, which I didn’t know it was a Shopify account. When I tried to email back at the email they provided, it was a totally different company
The email they initial gave was

So Chic Boutique
Feb 15, 2022, 12:06 PM
to me

Hey girly, we process orders 2-5 days after order has been processed!
You will get an email ation when we have shipped out your order, please be patient we are a smaller boutique that just launched!
-Cristy @SoChicBoutique

Well this is a different company as I stated , their email I found was
[email protected]

I have been notified by the TRUE So Chic Boutique store that some one is using their email. They are handling that.

But the place I ordered from has never contacted me and no merchandise-I would like a refund, and I think Shopify should look into this fraudulent activity.

Suggested solution:

refund $30.00

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