Slotomania complaint: Lost Gems

Complaint from Kenneth Smith reported on 07 March 2023 about Slotomania

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My complaint:

I paid 150 Gems for the A couple of spins for double the tickets. the gems were claimed by you but I sat and waited for something to happen. this is not the only incident on a few ocassions I was never awarded the coins I had suppossedely won.

Suggested solution:

I would like my 150 gems back

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