Skyscanner complaint: Wrong Ticket booked by SkyScanner

Name: Wrong Ticket booked by SkyScanner
Item: Skyscanner
Author: Ashwin

Open 16 Dec 2020 288 views Airlines

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Filed 16 Dec 2020 by Ashwin

I have tried to book the Vistara flight on 1st February 2021 at 16:00 hours on the route New Delhi -Kochi by paying through the Skyscanner Payment window. In the end, it has returned a flight from a different airline at a completely different time. (Indigo flight at 06:00 hours). Both these flights were advertised for the same price.

Skyscanner complaint: Wrong Ticket booked by SkyScanner — Photo Ashwin uploaded with this complaint

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Case details

Status: Open
Company: Skyscanner
Filed: 16 Dec 2020
Desired resolution: I want a refund for my ticket or a ticket for the original flight.
Problem: Different flight booked than selected
About: domestic flight

Progress

Filed
Company notified
Company replied
Resolved

16 Dec 2020 Complaint filed and published
16 Dec 2020 Message from Bizzy: we notified Skyscanner about this complaint.

See all 5 Skyscanner complaints

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