Skylight ONE complaint: Unable to access my account and charged overdraft fees

I recently tried to log into my account and was unable to. I kept getting a message saying that my account had been logged out due to inactivity but I couldn’t log in. Unable to log in using the app or the website. Called customer service and kept getting transferred and eventually hung up on. Emailed customer service and they suggested that I uninstall and reinstall the app and change password and other things which I did. Still didn’t work. Emailed them again and they kept sending the same automatic reply suggesting the same thing. I called again and kept getting transferred and eventually hung up on again. I had been trying to log in so I could deposit a check. I told them that. Now I’ve been charged overdraft fees that I wouldn’t have been charged if I had been able to deposit the check. After all the crap I was already dealing with they then placed a restriction on my account on top of everything else. They are thieves and incompetent. You would think a Texas based business would have employees that could speak English and who were capable of helping customers fix problems like this. NetSpend already has a lawsuit against them for everything I’ve experienced and more. Apparently they just found a way to continue to cheat people out of money by doing it under the skylight one name.