Skylight ONE complaint: Blocked out of my mobile app
Filed 29 Aug 2023 by Alkenya
I tried to login on my mobile. Got error message to call them. When I did they said my login information changed. I stated I did not change it. They then proceeded to tell me there was an restriction on my account. They sent me through for different people. When I was asked to submit my ID through a link they sent they told me my state issued DL wasn’t acceptable. They got an attitude. Very rude people. I never got any help. At this point I can’t access my account to withdrawal my social security money. They act as if they don’t care. My money is court ordered. When I call back they hang up. I don’t know if they are trying to steal my money. I’m getting ready to call my lawyer. I’m fed up. This is the 4th time I’ve encountered this problem. They are a joke. People need to be aware of this.
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