SkipTheDishes complaint: Urgent Complaint: Misleading Pickup Order and Deceptive Customer Service
Filed 24 Jul 2024 by C
There was no mention that my order was for pickup. I lost money and had the worst customer experience. The Skip The Dishes agent was rude and blamed me for wanting a refund. She then told me she would process the refund, but this was a blatant lie and a way to dismiss me, knowing the refund would not happen. I requested a transcript of the chat, but they said they can’t send it to me. I feel ripped off and would like to let the manager know how I feel. This was a horrible experience with a lack of principle and unfair treatment.
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