Filed 26 May 2024 by Vivian
I received a promotional email stating BOGO on item from Popeyes. I ordered it but did not get the BOGO. I reached out customer care and got connected with an agent named Poonam. After explaining her numerous times with a proof, she would not agree with me and simply decided to end chat without any solution. Would recommend to take action against their agents especially female agents who are very unprofessional.
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