SkipTheDishes complaint: Unusable Skip Credits

I redeemed $350 in skip gift cards to my account and it reflects as the $350 in skip credits. When attempting to check out an order it calculates the $$ amount from the skip credits but then I get a payment error. I’ve made 4 separate attempts over the past month to order getting the same error. Each time I’ve connected with a rep via the chat and each time I’ve been told it’s been sent to the “appropriate team” for resolution and to attempt to order again in 48hours as it’ll be resolved. Each time I’ve asked for follow-up and ation it’s resolved as it is ridiculous that I have to go thru the process of ordering to determine if it’s resolved… which each time it has not been. I get the exact same copy and paste responses and no one has been of assistance. At this point skip the dishes owes me $350 as they are jot allowing me to access my money.