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SiriusXM complaint: Removal of channels from my XM device that are clearly in range of the device and part of my package

Open 72 views Broadcasting Network

Filed 29 Nov 2023 by John

Sirius XM made some line-up changes to support the Christmas season. In the process they blocked me from receiving two channels I always had before on my XM device only. Channels are still accessible only on their newer radios. I have complained with live agents twice and repeatedly requested refresher signals. Their only explanation is that Sirius is trying to make more room on their bandwidth, so they are blocking XM receivers only. This in turn would require their customers to purchase newer receivers in order to get the same channels back they always had before.

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