Shpock complaint: Seller complaint
Filed 11 Sep 2023 by Zara
I sold an item and did everything I needed on my side including sending the item and providing evidence of delivery but shpock have got back to and notified me that the buyer has made an error and they have received a double payment, therefore I need to refund the second payment under their seller protection policy and so that the buyer is protected and that I can’t get credited for the item unless I pay the buyer back for the second payment that was made. The only reason for why I can’t make this payment is because I’m going through personal financial issues.
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