Shoppers Drug Mart complaint: Prescriptions

Complaint from Robin kearns reported on 26 April 2023 about Shoppers Drug Mart

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Complaint pending
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My complaint:

I order my medication two weeks as I am travelling and I ordered them for April 25 when I went to pick them up they were done but not checked therefore I said I would pick them up after dinner so once again they were not ready so now I have to make a third trip I leave for out of the country April 26 these are heart and blood medication they are vital to have this is unacceptable I am extremely stressed about this and this is not how you treat customers thanks for taking this complaint

Suggested solution:

Provide better customer service because I’m at the point to chance pharmacys

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Message from Bizzy from Complain.biz

11 months ago - Complaint is solved by Shoppers Drug Mart

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