Complaint: not willing to do flu shots at 7:50pm on Wed

on 02 December 2021 about Shoppers Drug Mart in category Pharmacy

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My complaint:

Our family don’t understand why shoppers pharmacy won’t do flu shots at 7:50pm on Wed, Dec 1, 2021, when it shows the open hours are 8:00am-11:00pm. The reason they gave is they are leaving and there is not enough time to do flu shots! We asked if they could at least do two kids (5 yrs and 7 yrs old) instead, so kids can do covid vaccine after 2 weeks. They still said no. Really? Shoppers Pharmacy closes at 7:50pm?

Our family have all our prescriptions filled at this location all year round. If shoppers can’t provide a reasonable satisfied service, we have to change to a different pharmacy.

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Justified complaint?

Suggested solution:

They should follow the pharmacy hours to provide service. They should NOT turn customers around within pharmacy open hour.

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