My complaint:
Shoppers Drug Mart at 10620 Yonge St Richmond Hill is cheating the customers when they purchase soda stream refill bottles.They are charging customers $20 deposit and giving a $15 credit on empty bottle return. Supplier will refund store $20 on every empty refill. Store is pocketing the $5 difference and increasing profit margin by 25%
Suggested solution:
Apologize and make significant donation to homeless shelter, or food bank
