Shopify complaint: They will not respond.

Name: They will not respond.
Item: Shopify
Rating: 1
Author: Ilitchka

Open 15 Jul 2020 389 views Software

File your Shopify complaint How does Complain.biz work?

Filed 15 Jul 2020 by Ilitchka

My order was supposedly shipped on June 18. Today is July 15 and I have not received it. I have sent numerous emails to customer service. They do not respond.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Shopify
Filed: 15 Jul 2020
Rating: 1/5
Desired resolution: Refund or send product.
Problem: Order not received, emails unanswered

Progress

Filed
Company notified
Company replied
Resolved

15 Jul 2020 Complaint filed and published
15 Jul 2020 Message from Bizzy: we notified Shopify about this complaint.

See all 67 Shopify complaints

Discussion

0 comments

No comments yet. Been through something similar with Shopify? Start the discussion above.

More Shopify complaints

View all 67

Shopify Blocked my account and provided no context

I am writing to file a formal complaint regarding the unreasonable delay I have experienced in getting my account reactivated…

25 Mar 2024

i want to end my store

Hey. I am discussed. I can’t access chat. I can’t access your email. Your site has autofilled my account. I…

27 Aug 2020

Product never received

In August 2019 I purchase a patio furniture set from refugiez.myshopify.com. I have never received any product from this company.…

29 Mar 2020

Wronged by Shopify too?
Make it sting!

Launch complaint