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Shaw’s Supermarkets complaints

Shaw’s Supermarkets complaint: self checkout machines cash out location problem

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Filed 1 Sep 2024 by David

The self checkout machines spit out cash back at the bottom of the machines. This is a big problem.
If you get distracted or are in a hurry or both it is very easy to forget that you asked for cash back and walk out without your cash. Thank God it was very early and there was no one else there so when I went back in the associate on duty had retrieved my money and gave it back. I stopped the store manager to lodge a complaint and he acted like he was bothered and basically blew me off. That is a sad state of affairs with him. This cash spit out the bottom of the machines caused such problems at both BJ’s and Stop Shop they changed the machines to give you your cash at the top where the scanner is. Corporate needs to look into this and make a change.

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