Shaw Academy complaint: Unauthorised Payment

Name: Unauthorised Payment
Item: Shaw Academy
Author: Xin

Open 31 Jan 2021 207 views Education

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Filed 31 Jan 2021 by Xin

I canceled and deactivated my membership on the 18th of December. I even got a phone call from Shaw Academy after I canceled it and clearly TOLD HIM THAT I DO NOT WISH TO CONTINUE AND WANTED TO DEACTIVATE MY MEMBERSHIP. But today I realized Shaw Academy deducted 49.99 euro from my bank account and realized my membership is still active.

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Case details

Status: Open
Company: Shaw Academy
Filed: 31 Jan 2021
Desired resolution: I demand a refund of 49.99 euro and a COMPLETE CANCELLATION of my account membership.
Problem: Charged after cancelling membership
About: online course membership
At stake: €49.99

Progress

Filed
Company notified
Company replied
Resolved

31 Jan 2021 Complaint filed and published
31 Jan 2021 Message from Bizzy: we notified Shaw Academy about this complaint.

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