Complaint: Part refund

on 13 March 2021 about Shaw Academy in category Education

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My complaint:

Started a free trial emailed and called them to cancel membership on the 180121 to stop any money coming out of my account and cancel any membership.
They took the £24.99 from my account on march.
Ive emailed wanting to get my money back but there saying there only giving me 50% of it back
£12.50 and there saying its not there fault.
Well it is and it shows they dont do there jobs correctly

0 0 votes
Justified complaint?

Suggested solution:

Full refund back

Part refund
Part refund
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