Shaw Academy complaint: Fraudulent Charges for a FREE Trial

I signed up for a 30 day FREE Trial. When I went to access my class, I was required to click a button to access my course materials and another button to access my class. Each time I clicked a mandatory button, I was charged. First $69.99 then $39.99, for a total of $109.98. I immediately cancelled my FREE Trial and requested a refund. I never accessed a class or any class materials. I sent numerous emails to the ‘support’ and ‘contact’ emails and called the phone number – which is a phony number, no one answers and it hangs up on you every time. Finally I got an email saying someone would contact me in 24-48 hours. Meanwhile I continued to be flooded with emails offering me a second chance, asking how I was enjoying my classes, even sending me a report card! Finally, after 2 weeks, I got a call from someone named Britto who told me they would remove my financial information but my ‘purchases’ were non-refundable. I reported the charges as fraudulent to my bank.