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Sharaf DG complaint: iPhone12 complaint and submitted for replacement twice which is also delayed

Open 256 views Consumer Electronics

Filed 5 Mar 2021 by Sanya

16 Jan 2021 : I bought my very first IPhone 12 – IME12 351696725338875 – within 3 days- it started overheating while charging.
21 Jan 2021- waited to the complaint and then reported the same to the company and waited another 10 days for replacement as advised.
18 Feb 2021: Received the replaced device iPhone 12 – IME 353241896450122
YET AGAIN. Started overheating
24 Feb 2021 : complaint filed and submitted for another replacement
TODAY: 5 March 2021 – no response from SHARAF DG DUBAI CITY CENTRE. STILL AWAITING THE NEW PHONE

Its so shameful for APPLE USERS to have such underrated experience because of intermediaries like SHARAF DG

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Wronged by Sharaf DG too?
Make it sting!