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SeatGeek complaint: Will not refund ticket for cancelled sports event

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Filed 23 Aug 2023 by Leslie

I purchased two tickets to a major league baseball game for $181.00, The game was rained out and not rescheduled. Original date of the game was July 26, 2023. I received one email from SeatGeek assuring me that I would receive notification within a week about the refund process. I have received no such email. I have contacted customer service three times. Each time I was reassured that I would have my money refunded. But there is no actual customer service and no way to follow up on the complaint. No one will call me back and no one will do anything.

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