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SeatGeek complaint: Credit extension

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Filed 12 Jul 2023 by Oxana

I got a ticket last year. But I couldn’t use it for some reason. My ticket was refundable but I didn’t get a refund. They gave me a promo code so I could apply it for a new ticket to buy. I used to talk with customer service on the phone. I asked them what if I couldn’t use the promo code during the year. I was told I can extend one year more. But now they said to me that I can use 30 days more after my promo code is expired. So, I I would like to extend my promo code for one year more or get a refund.

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