Schweppes complaint?

Do you have a dispute or a bad customer experience with Schweppes? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Schweppes customer service in Australia is run by Asahi Beverages, the company that makes and sells Schweppes there, on 1800 244 054 or through the contact page on the Asahi Beverages website. Have the bottle or can in front of you: consumer care usually asks for the product and size, the best-before date and batch code, and where and when you bought it.

Drink flat, leaking or tasting wrong? Start it here in parallel, and we push it out to Asahi Beverages by email, social media and printed letters.

In Australia, Schweppes is made and sold by Asahi Beverages, the Australian and New Zealand drinks business of Japan's Asahi Group, which uses the Schweppes name under licence. It is not a Coca-Cola brand there, so questions and complaints about Schweppes drinks bought in Australia go to Asahi Beverages consumer care on 1800 244 054, not to Coca-Cola.

Not sure which company your complaint is for? Bring it through our complaint process: we help you write it in minutes and address it to Asahi Beverages.

If a Schweppes tonic, soda water, mineral water or soft drink is flat, tastes or smells wrong, leaks, or has something in it that should not be there, stop drinking it and keep the bottle or can. If you found something in it, put the cap back on, keep it cool and do not pour it out. Photograph the drink, anything you found, and the best-before date and batch code, then report it to Asahi Beverages consumer care on 1800 244 054, quoting those codes, the store and the date of purchase.

A whole multipack flat or leaking? Open a case with us: our trained AI keeps advising you on what to send Asahi Beverages and when to push again.

For a faulty Schweppes drink bought in Australia, the consumer guarantees under the Australian Consumer Law cover goods that are not of acceptable quality, and the store that sold it is usually the quickest route: take the receipt and the bottle or pack back and ask for a refund or a replacement. You can also report the fault to Asahi Beverages consumer care on 1800 244 054 with the product, the best-before date, the batch code and where you bought it, and ask what it can offer. Keep the receipt and the packaging until the matter is settled.

Nothing has been reported about Schweppes here yet. Our research shows what typically goes wrong with soft drink and mixer brands: drinks that are flat or taste different from usual, leaking bottles and caps that will not seal, foreign objects in a bottle or can, reactions to an ingredient or sweetener, changes to a recipe or sugar level, and confusion over which company handles the brand in Australia.

Tonic flat straight from a new bottle? Be the first to report it: your case opens the record for the next Schweppes buyer with the same batch.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Schweppes through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Schweppes can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.