Save A Lot complaint: Rude customer service

Name: Rude customer service
Item: Save A Lot
Author: Naadirah

Open 23 Jul 2021 143 views Convenience Stores

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Filed 23 Jul 2021 by Naadirah

The website and on the store doors says that the store closes at midnight and when I arrived at 11:10 the manager told me the store was close and refuse to take my request if purchasing one item even though the store doesn’t closes for another 50 mins. Store manager is named Sarah.

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Case details

Status: Open
Company: Save A Lot
Filed: 23 Jul 2021
Desired resolution: Resolve the issue by putting up on the website and on the doors that the store closes at 11:10 and not midnight it is very misleading information.
Problem: Turned away before posted closing time

Progress

Filed
Company notified
Company replied
Resolved

23 Jul 2021 Complaint filed and published
23 Jul 2021 Message from Bizzy: we notified Save A Lot about this complaint.

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