Sandals Resorts complaint: Disappointed customer

Name: Disappointed customer
Item: Sandals Resorts
Rating: 2
Author: Thomas

Open 7 Jul 2023 126 views Travel

File your Sandals Resorts complaint How does Complain.biz work?

Filed 7 Jul 2023 by Thomas

Sandals resort, Emerald Bay. The resort was outdated. The service was poor. Power went out numerous times. Staff did not appear focused on delivering the type of service you would expect from a resort in this price range. Advertised 11 restaurants but many were closed leaving little choice in restaurant choice.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Sandals Resorts
Filed: 7 Jul 2023
Rating: 2/5
Desired resolution: We expressed our concerns to the loyalty desk and have decided to try another resort. However, we would like to receive a deeper discount than what was offered to us.
Problem: Outdated resort, poor service, closed restaurants
About: resort stay

Progress

Filed
Company notified
Company replied
Resolved

7 Jul 2023 Complaint filed and published
7 Jul 2023 Message from Bizzy: we notified Sandals Resorts about this complaint.

See all 2 Sandals Resorts complaints

Discussion

0 comments

No comments yet. Been through something similar with Sandals Resorts? Start the discussion above.

More Sandals Resorts complaints

View all 2

Sneaky Math – Discounts

If you are a Sandals Select member, you are entitled to “discounts” for future trips. The discounts we receive each…

6 Dec 2022

Wronged by Sandals Resorts too?
Make it sting!

Launch complaint

Sandals Resorts complaint: Disappointed customer

Discussion

More Sandals Resorts complaints

Sneaky Math – Discounts

Wronged by Sandals Resorts too?Make it sting!

Wronged by Sandals Resorts too?
Make it sting!