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Ryanair complaint: Change of flight

Open 390 views Airlines

Filed 21 Jul 2020 by [email protected]

I booked 2 flights Ref no 17WN3D, on 22nd Jan 2020.

On 15th June, Ryanair changed the schedule offering me either a later flight or to change the flight.

We wanted to change and the website on my bookings didnt accept or recognise my booking reference that went with my e mail.

I cant get through and the chat line doesnt recognise my question.
In the end I accepted the change of flight that they made so thought that
could change it but again the website not accepting my booking reference.

To telephone is a nightmare as we live in Mallorca, and have tried unsuccessfully to get an answer.
WE USE RYANAIR REGULARLY AND NOW WANT A SOLUTION.

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