RushCard complaint: Transaction Declined

Name: Transaction Declined
Item: RushCard
Rating: 1
Author: Cece107

Open 30 May 2020 280 views Payment Providers

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Filed 30 May 2020 by Cece107

I went to the Atm in CVS to withdraw 180.00 .. My transaction was declined but the money was removed from my card. This is the 2nd time in a month this has happened. When calling Rush to file a claim. I was placed on hold an hour and then disconnected. This is ridiculous customer service is terrible and I want my money back!!!.

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Case details

Status: Open
Company: RushCard
Filed: 30 May 2020
Rating: 1/5
Desired resolution: I want my money back on my card I have bills to pay!!!!
Problem: Declined ATM withdrawal still removed money from card
About: ATM withdrawal
At stake: $180

Progress

Filed
Company notified
Company replied
Resolved

30 May 2020 Complaint filed and published
30 May 2020 Message from Bizzy: we notified RushCard about this complaint.

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