Filed 7 May 2020 by C
Rushcard’s mobile app is stuck at the splash screen when you tap the app icon and will not launch. Also, the website rushcard.com will allow you to type your username and password, but when you click login there is a long pause then an error appears that an error occurred while processing your request and suggests you call customer service. I just spoke with someone at Rushcard customer service, who insisted their app is up. I asked him to check Twitter and inform his tech team that the app and website are down. He again refused to believe that their website is down and asked me if I tried it recently. I told him I just tried before he answered the phone, but I tried again for kicks giggles and again, it did not launch. He then changed his story and said the tech support is working on it (mind you, he was just telling me there’s no problems with their app or website)…now all the sudden people are working on it. OK. So he then says check in 15 minutes. So it looks like I will be calling back again.
Report
Discussion
0 comments
No comments yet. Been through something similar with RushCard? Start the discussion above.
More RushCard complaints
View all 375No access to my account
I am reporting this to the bbb I have not had access to my account for 3 years I have…
Refund not received
Lowes in Missouri City, TX refunded me $323.67 on 4202020 and it was never added to my account.
Direct deposit
My money is just setting at Metbank 4 direct deposit for about 3 days now and not have posted to…