RushCard complaint: Problem with login

Name: Problem with login
Item: RushCard
Rating: 1
Author: Laleshia

Open 9 Nov 2020 333 views Payment Providers

File your RushCard complaint How does Complain.biz work?

Filed 9 Nov 2020 by Laleshia

I cannot log in to my rush card account because I forgot my password but it’s sending the code to the wrong email! I can’t do text code because I no longer have access to that phone number!!

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: RushCard
Filed: 9 Nov 2020
Rating: 1/5
Desired resolution: Changing my email phone number so I can login on my account! My correct email is [email protected] My correct phone number is 862-237-4243
Problem: Login code sent to wrong email
About: prepaid card account

Progress

Filed
Company notified
Company replied
Resolved

9 Nov 2020 Complaint filed and published
9 Nov 2020 Message from Bizzy: we notified RushCard about this complaint.

See all 375 RushCard complaints

Discussion

0 comments

No comments yet. Been through something similar with RushCard? Start the discussion above.

More RushCard complaints

View all 375

Hold on my card

My card was placed on Hold due to a dispute and I was told that I would receive a replacement…

19 Nov 2022

Release of my funds back to my account

I was traveling through Expedia to Bolder Colorado and there was a problem with Expedia so I used my Rushcard…

11 Nov 2020

Missing money from card

I deposited money ony Rush card on 11062020 and the money is gone and I didn’t use the card .I…

8 Nov 2020

Wronged by RushCard too?
Make it sting!

Launch complaint