Skip to content
File a complaint
File a complaint

RushCard complaints

RushCard complaint: Every customer service rep is saying something different

Open 221 views Payment Providers
File your RushCard complaint How does Complain.biz work?

Filed 21 May 2021 by Ronnie

I have a deposit over 10k and was told to upload my ID,SS card and documents. So I done that and they said everything was accepted. So I called and ask the next step. Was told it was escalated and it be may6 this was @8:30am 5-21-21. I called back @1:00pm to question why it will be may 6th. Customer service rep said no it’s 6 hours. So to call back later and ask was it 6hrs from my earlier conversation with a customer service rep was told no it’s 6hrs from 1:00pm 5-21-21 from the time I just called
back. So I ask so a total of 12hrs was told no 6hrs from 1. I ask why and got no answer other then it was escalated to cooperate. By now I very upset cause I don’t know what is going on and I’ve been having serval accounts with rush card since 2015.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with RushCard? Start the discussion above.

More RushCard complaints

View all 375

Wronged by RushCard too?
Make it sting!

Launch complaint