RushCard complaint: Direct deposit

Complaint from Davis Carmella reported on 20 August 2023 about RushCard

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I understand that rush card closed at the end of June and the last day for direct deposit was the 16th of June I didn’t get any information that the were closing til late I rushed to change banking information to Dfs government they sent my direct deposit to rush card on the 28th of June I called they said they sent it back to the government on the 29th I spoke with the government on numerous occasions and they still haven’t received it I’ve been calling rush card and they have been giving me the run around and I have been hung up by rude customer service someone knows we’re my direct deposit is I need some help

Suggested solution:

I just want to know we're they sent my direct deposit to

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