RushCard complaint: costomer servicedispute

Name: costomer servicedispute
Item: RushCard
Author: Debra

Open 11 Oct 2021 196 views Payment Providers

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Filed 11 Oct 2021 by Debra

Someone stole money from my account and I tried 3 times to report this and dispute the transaction, was put on hold for over 2 hours and noone answered the phone

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Case details

Status: Open
Company: RushCard
Filed: 11 Oct 2021
Desired resolution: return my money and send me a new card. Answer the phone
Problem: Money taken from account, dispute line unanswered
About: prepaid debit card

Progress

Filed
Company notified
Company replied
Resolved

11 Oct 2021 Complaint filed and published
11 Oct 2021 Message from Bizzy: we notified RushCard about this complaint.

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