RushCard complaint: Can’t get balance on new card

Name: Can't get balance on new card
Item: RushCard
Author: Pamela

Open 27 Aug 2021 226 views Payment Providers

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Filed 27 Aug 2021 by Pamela

Got a new card because l lost my old one now the new card will not give me balance on that account. When l call the old card it gives me balance that should be on new acct.

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Case details

Status: Open
Company: RushCard
Filed: 27 Aug 2021
Desired resolution: account. Want to be able to get my balance on new acct over the phone
Problem: Balance not showing on replacement card
About: replacement prepaid card

Progress

Filed
Company notified
Company replied
Resolved

27 Aug 2021 Complaint filed and published
27 Aug 2021 Message from Bizzy: we notified RushCard about this complaint.

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