RushCard complaint: Account Suspended

Complaint from Deanne18 reported on 27 April 2020 about RushCard

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I had lost a Rush Card some time ago. I went onlineto transfer a recent deposit to another Rush Card but I couldn’t remember the CVV. I must have enteres in the wrong number too many times and my account was suspended. I received a replacement card and am able to use it. When I try to login, I get error that my acct is suspended and to call. When I call, I am told to go online for help. It has been almost a year and I cannot get any help!

Suggested solution:

Unsuspend my account. Not make it impossible to actually speak with someone!

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3 years ago - We have posted a tweet about your new complaint about RushCard

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