RushCard complaint: Account suspended card blocked information was updated but account is still suspended docs not good enough but emails states docs received and was good and problem would be resolved and it’s not
Filed 18 Oct 2020 by Danyella
On10092020 tried to make purchase and it said pin was incorrect calls and told have to do online we’ll get online don’t get an message stating pin and phone was updated account was suspended and card blocked needed to send docs plus wait 1 to 2 business days got email ation docs was received also ok problem would be solved card was unblocked and phone updated by rush and my docs I send given permission but account still suspended saying proof of address isn’t clear sent rental lease pay check stub, food stamp award letter even check stub from government check that is direct deposit to my rush account and account still locked
Report
Discussion
0 comments
No comments yet. Been through something similar with RushCard? Start the discussion above.
More RushCard complaints
View all 375I need my pending deposit
I got a notice about my pending deposit and I sent documents I just want my money I don’t see…
New emails
Wrong email
I can not order a replacement card or get in touch with someone to cancel my card i been trying for over a month
I just need a replacement card sent to me and my old card cancel been trying for over a month…