Ruby Slots complaint: Payout stalling since October

Complaint from Judester reported on 18 January 2024 about Ruby Slots

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My complaint:

I won 10,000 on started the process on October 20th 2023 and provided all documentation that as approved. I have yet to receive any payout even with multiple calls and discussions with customer service. Any support is appreciated.

Suggested solution:

Payment in full. It shows the 10,000 is available for withdraw

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