Ruby Slots complaint: Payout stalling since October

Name: Payout stalling since October
Item: Ruby Slots
Rating: 1
Author: Judith

Open 18 Jan 2024 81 views Gambling

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Filed 18 Jan 2024 by Judith

I won 10,000 on started the process on October 20th 2023 and provided all documentation that as approved. I have yet to receive any payout even with multiple calls and discussions with customer service. Any support is appreciated.

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Case details

Status: Open
Company: Ruby Slots
Filed: 18 Jan 2024
Rating: 1/5
Desired resolution: Payment in full. It shows the 10,000 is available for withdraw
Problem: Approved payout never received
About: casino winnings
At stake: $10,000

Progress

Filed
Company notified
Company replied
Resolved

18 Jan 2024 Complaint filed and published
18 Jan 2024 Message from Bizzy: we notified Ruby Slots about this complaint.

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