Rovio complaint: NOT RECEIVING MY PURCHASES!!

I started playing this game in 2019 – since then, I have made well over $500 in purchases. EACH AND EVERY TIME I HAVE MADE A PURCHASE, THE GAME GLADLY TAKES MY MONEY, YET FREEZES UPON DELIVERING MY ITEMS – meaning, I NEVER get my items!
I have filed countless tickets to either get my money back or get my purchase (in my opinion it should be BOTH with all of the trouble I’ve had over the last 2 years).
Each time it is an absolute beating to get either my purchase or my money back, and takes anywhere from 3-5 days…..yet, you had no problem taking my money right away!!
I play multiple other games on my phone with purchases, and I’ve NEVER EVER had this issue with any other game!!
The support staff do not give a damn about their paying customers – they are thieves only there to steal your money!!!
I’m uninstalling this game and will never play it again – – ONCE I FINALLY GET MY MONEY BACK THIS IS OWED TO ME.